The store places SFB great importance on consumer rights and affirms its full commitment to the applicable consumer protection regulations.

1. Transparency and Credibility

• We are committed to providing all accurate and correct information about the products, including ingredients, usage instructions, and expiration dates.

2. Quality and Safety

• All products undergo strict inspection and analysis standards before being supplied and offered for sale.

• We are committed to providing authentic, certified, and safe products.

3. The right to return and exchange

• The customer has the right to return or exchange products according to the terms and conditions. Return Policy and the stated replacement policy.

4. Full disclosure of prices

• Prices are displayed clearly, including taxes and additional fees, at the time of purchase.

5. Communication and Complaints Channels

• We provide our customers with multiple channels to submit complaints or request support, and we commit to handling complaints with the highest levels of professionalism and transparency within a specified timeframe.