We are committed to SFB We deliver our natural products with the utmost care and speed. Below are the details of our official shipping and delivery policy:
1. Service Areas
We offer delivery services within Morocco, along with international shipping options to a selection of countries listed in the shipping section of our website.
2. Order Processing Time
Orders are processed within 1 to 2 business days after payment confirmation.
3. Delivery Time
Local orders: 1 to 5 business days.
International orders: 5 to 14 business days depending on the destination.
4. Shipping Companies
We work with certified and trusted shipping companies to ensure product safety and timely delivery.
5. Shipping Costs
Shipping costs are calculated at checkout based on the weight of the products and the delivery location.
Free shipping offers may be available in certain cases based on promotional campaigns.
6. Damage or Loss of Shipment
In case of damage or loss of products during shipping, the store management is responsible for reshipping the order or refunding the amount in accordance with Return Policy
7. Shipping Delays
Some delays may occur due to circumstances beyond our control, such as weather conditions or customs procedures. Customers will be notified immediately in case of any delay.
